We will be delivering on Sunday February 12th for Valentine’s Day!

Delivery Policy

Holiday Delivery

Florist, flower shop To help assure on-time delivery during the busy holiday season, place your order at least 1 week prior to the following major holidays: Thanksgiving, Christmas, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.

We are closed on these holidays: Easter, Memorial Day Weekend, Fourth of July Weekend, Labor Day Weekend, Thanksgiving Day, Christmas Day, New Year's Eve, and New Year's Day.

Same Day Delivery

For same day delivery service, our cut off times are 11 AM Arizona time Monday through Friday, and 10 AM Arizona Time on Saturday.

Specific Times

We are unable to guarantee delivery at a specific time except for funerals and we will attempt to complete all business deliveries by 4pm . You many request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times

Normal delivery times are 9am-5pm daily. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, call to verify.

Funeral Homes

These orders are our very highest priority. If you have ordered too late to make the funeral service we will call to let you know quickly so that you can make other arrangements or have something sent to the home of the family. If you do not know the zip code or exact address of the funeral home we will look it up for you. We always contact the funeral home to verify the time of the viewing and make arrangements for the flower delivery. If you have selected a delivery date that is before the actual viewing we will deliver to the viewing per the funeral home instructions.

Banners Funeral Arrangements

Due to the time-sensitivity of delivering funeral orders, if a banner is not available, we will fill your order to value, substituting the banner with more flowers for an even fuller arrangement.

School Deliveries

All orders going to schools are delivered to the main office however, not all schools accept deliveries for students. It is recommended teacher's gifts be sent to the school and any student orders to their residence. Orders to schools should be placed early because they usually must be received by 2pm.

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

If no one is home

Due to the heat of Arizona summers, we do not leave arrangements and gifts outside. We will tag the door, and have the recipient call to arrange for a new delivery time or pickup. We make every effort to contact the recipient before delivery via call and text so that we can arrange a good time for the delivery around their schedule.

Incorrect Addresses

We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling or Changing an Order

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Changes or cancellations received via email are NOT accepted. To cancel or change an order that has not been processed, please call immediately. All changes or cancellations MUST be verbal.

Recipient may be contacted

In some cases, the florist may contact the recipient to ensure someone will be home to accept the delivery.

Request to leave item at door

During the hot Arizona summers, we will not leave any arrangement or gifts outside. The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. We cannot be held responsible for missing or faulty product due to this special request.   

Recipient refusal of delivery

If the recipient refuses to accept a delivery, you will be held fully liable for the cost of the gift.

Card Messages

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.